These Terms and Conditions ("Terms") govern your access to and use of the website, services, and client portal provided by Azarr Technologies Ltd ("we," "our," or "us"). By accessing our website, submitting an enquiry, subscribing to our newsletter, or engaging our services as a client, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

Azarr Technologies Ltd is a digital design and development studio offering services including but not limited to:

• UI/UX design and product design
• Web design and web development
• Mobile application design and development
• Backend development
• Branding and visual identity
• SaaS product development

The scope of services for each client engagement is defined in a separate project agreement, proposal, or statement of work agreed upon between Azarr Technologies Ltd and the client prior to commencement of work.

Clients engaged with Azarr Technologies Ltd receive access to a secure client portal. Use of the portal is subject to the following terms:

Accounts and Credentials

Access is issued to named individuals. A client's company owner may invite people to their team and remove them, and is responsible for the people they invite. You are responsible for keeping your sign-in details confidential, including your password, any Google or GitHub account you link, and any passkey or device you use to sign in, and for all activity that occurs under your account. Notify us immediately at info@azarrapps.com if you become aware of any unauthorised use or lose a device used to sign in.

Sign-in Methods

You may sign in with a password, and may optionally link a Google or GitHub account or add a passkey as an additional step. When you link a third-party account, we store only that account's identifier and display name, never its password, and the provider's own terms apply to your use of it. A passkey is held on your device; we store only the public information needed to verify it.

Permitted Use

Through the client portal, you may:

• Manage your subscription: View and update your payment plan and billing details through our Stripe integration.
• Review billing: View invoices and receipts, pay invoices, and purchase one-time add-ons.
• Follow your project: See progress, review and sign off completed phases, and read project documentation and change logs.
• Submit revision requests: Request revisions to your project within the limits defined by your chosen plan. Revisions beyond plan limits may be subject to additional fees.
• Access project deliverables: Download or preview source code, live website deployments, media kits, and other project assets associated with your engagement.
• Communicate with the team: Use the in-portal chat to correspond with the development and design team assigned to your project.
• Manage notifications: Choose which updates you receive in the portal, by browser notification, and by email.

Notifications and Online Status

We send updates about your projects in the portal and, according to your settings, by browser notification and email. People who share a project chat with you can see when you are online and when you were last seen; you can turn this off in your account settings.

Project Deletion

A client's company owner may delete a project from the portal. Deletion takes effect after a 7-day waiting period, during which it can be restored, and a copy of the project chat is emailed to the project's client owners before it is removed. When a project is deleted, its portal records, including chat, invoices and receipts, are deleted with it. Payment records held by our payment processor are not affected. You are responsible for keeping any copies of this information you need.

Prohibited Use

You agree not to:

• Share your portal credentials with any third party not authorised by Azarr Technologies Ltd
• Attempt to access another client's data or project materials
• Connect a Google or GitHub account, or register a passkey, that does not belong to you
• Attempt to bypass or weaken portal security, including any additional sign-in step
• Use the portal to transmit harmful, abusive, or unlawful content
• Attempt to reverse-engineer, scrape, or exploit portal functionality

Suspension

We may suspend or remove portal access for a breach of these terms or for unpaid amounts, and will tell you why where we reasonably can.

Payment for services is processed through Stripe, our authorised payment partner. By engaging our services and providing payment details, you authorise Azarr Technologies Ltd to charge the applicable fees to your chosen payment method.

• Subscription billing: Where services are provided on a subscription basis, fees are charged in advance on the agreed billing cycle. Subscriptions auto-renew unless cancelled.
• One-time projects: Payment terms for fixed-scope projects are set out in your project agreement and typically include a deposit before work commences.
• Late payment: We reserve the right to pause delivery of services for overdue accounts. Access to the client portal may be restricted for accounts with outstanding balances.
• Refunds: All payments are non-refundable unless expressly agreed otherwise in writing.

We do not store your full card details. Payment information is handled and secured directly by Stripe in accordance with PCI DSS standards.

Client Deliverables

Upon receipt of full payment, Azarr Technologies Ltd transfers ownership of the final agreed deliverables (e.g. website source code, design files) to the client as specified in the project agreement. Ownership of deliverables does not transfer until payment is received in full.

Our Proprietary Materials

Internal tools, frameworks, component libraries, templates, and processes developed by Azarr Technologies Ltd and used during a project remain our sole intellectual property. The client receives a licence to use these as part of the deliverable but does not receive ownership of the underlying tools.

Our Website

All content on the Azarr Technologies Ltd website — including text, graphics, logos, case studies, and code — is our intellectual property and may not be reproduced, distributed, or used without prior written consent.

Portfolio & Case Studies

Unless otherwise agreed in writing, Azarr Technologies Ltd reserves the right to feature completed client work in our portfolio, case studies, and marketing materials. If you require confidentiality, please notify us before project commencement.

By subscribing to our newsletter or marketing communications, you agree to receive emails from Azarr Technologies Ltd related to design insights, product updates, and company news.

• Using our contact form, automatically add you to our Newsletter & Email Subscriptions list.
• You may unsubscribe at any time using the unsubscribe link included in every email.Removal from our list may take up to 7 business days.
• Subscribing to our newsletter constitutes your acceptance of our Privacy Policy and these Terms.
• We record your IP address, browser information, and consent timestamp at the time of subscription for compliance and audit purposes.
• Transactional emails related to your client account (e.g. invoices, project updates) are not subject to marketing opt-out preferences.

When you submit an enquiry through our contact form, you provide us with your full name, company name, and business email address. By submitting this form:

• You consent to Azarr Technologies Ltd using this information to respond to your enquiry and to follow up regarding our services.
• You confirm that the information provided is accurate and that you have the authority to submit enquiries on behalf of your company.
• Submission of the contact form does not create a binding contract between you and Azarr Technologies Ltd. A formal agreement is required before any work commences.

Both parties agree to keep confidential any sensitive or proprietary information shared during the course of a project engagement. This includes but is not limited to business strategies, technical specifications, financial information, and client data.

Confidentiality obligations survive the termination of any service agreement for a period of two (2) years, unless a separate non-disclosure agreement specifies otherwise.

To the fullest extent permitted by applicable law, Azarr Technologies Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

Our total liability to you for any claim arising from or related to our services shall not exceed the total amount paid by you to Azarr Technologies Ltd in the three (3) months immediately preceding the claim.

We do not warrant that our website or services will be error-free, uninterrupted, or free of viruses or other harmful components.

Either party may terminate a service engagement as specified in the applicable project agreement. Azarr Technologies Ltd reserves the right to suspend or terminate your access to the client portal immediately and without notice if:

• You breach any of these Terms
• Payment is overdue and remains unresolved after reasonable notice
• Your account is used in a manner that threatens the security or integrity of our systems or other clients' data

Upon termination, your access to the client portal will be revoked. Sections of these Terms that by their nature should survive termination — including intellectual property, confidentiality, and limitation of liability — shall continue to apply.

These Terms shall be governed by and construed in accordance with the laws of Jamaica, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Jamaica.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.