Azarr Technologies Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Azarr Technologies Ltd when you visit our website, use our services, or otherwise interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

We collect personal information in the following ways:

Information You Provide Directly

When you interact with our website or services, you may provide us with the following:

• Contact Form: Full name, company name, and business email address when you submit an enquiry or project brief.
• Email Newsletter Subscription: Your email address, and optionally your first and last name, when you subscribe to our newsletter or marketing communications.
• Client Portal: Account credentials and any information you provide within the portal, including communication via our built-in chat feature and revision requests.

Information Collected Automatically

When you visit our website or subscribe, we automatically collect certain technical information:

• IP address
• Browser type and version (User Agent)
• The page or source that referred you to us (referrer URL)
• The origin domain of your request
• Timestamps of your activity

Consent & Preference Data

We record the consent choices you make at the point of subscription or sign-up, including whether you have accepted our Terms of Service, opted in or out of marketing communications, and your newsletter and product update preferences. A unique unsubscribe token is generated for each subscriber to enable one-click unsubscribe at any time.

We use the information we collect to:

1. Provide, maintain, and improve our website and services
2. Respond to your enquiries, questions, and requests
3. Send you service-related communications including technical notices, updates, security alerts, and support messages
4. Send marketing communications where you have opted in, including our newsletter, product updates, and relevant design and development insights
5. Manage your client account, including your subscription, revision requests, project access, and communications through our portal
6. Detect and prevent fraud, abuse, and security incidents
7. Comply with our legal obligations

We will only send you marketing emails if you have given explicit consent. You may opt out at any time using the unsubscribe link in any email we send.

We do not sell your personal information. We do not share your personal information with third parties except in the following circumstances:

• Stripe: If you are a client with an active subscription, your billing information is processed and managed by Stripe, our payment processing partner. We do not store your full payment card details.
• Service Providers: We may share information with third-party vendors who assist us in operating our website, communicating with subscribers, or delivering our services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, to protect the rights and safety of Azarr Technologies or others.
• Business Transfers: If Azarr Technologies Ltd is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Clients of Azarr Technologies Ltd receive access to a secure client portal. Within this portal, the following activities and data are handled:

• Account & Profile: Your name, email address, optional phone number and country, profile photo, and your company's name and logo. Passwords are handled by our sign-in provider and are never visible to us.
• Sign-in Methods: If you link a Google or GitHub account, we store only that account's identifier and display name. If you add a passkey, we store only the public information needed to verify it; the passkey itself stays on your device. Sign-in confirmations from these methods are single-use and expire within minutes.
• Payment & Subscription Management: Clients can manage their subscription plans, billing history, and payment methods through our Stripe integration. Card and bank details are handled entirely by Stripe and are never stored by us. We keep invoices, receipts and payment status for your projects.
• Revision Requests: Clients may submit and track revision requests based on their plan allowance. Revision request content and history is stored securely on our systems.
• Project Access: Clients can access project deliverables including source code, live website previews, and media kits. Access is scoped to the client's own project data only.
• Chat Communications: Messages and files sent through the in-portal chat are stored to allow our development team and clients to maintain a clear project communication history. These messages are accessible only to authorised team members and the relevant client.
• Online Status: People who share a project chat with you can see when you are online and when you were last seen. You can turn this off in your account settings. Typing indicators are shown live and are not stored.
• Notifications: We send project updates in the portal and, according to your settings, by browser notification and email. To send browser notifications we store a device subscription for each browser you allow; you can remove it by turning notifications off.
• Feedback: If you send feedback or a rating through the portal, we store the message, rating and your account details so we can respond.

The portal uses cookies that are strictly necessary to keep you signed in. They are not used for advertising. If you choose "Stay signed in", they last up to 30 days; otherwise they end when you close your browser.

We use Amazon Web Services to host the portal, store its data and provide sign-in, and Stripe to process payments. These providers process data on our behalf.

Client portal credentials must be kept confidential. Please notify us immediately at info@azarrapps.com if you believe your account has been compromised.

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy.

• Subscriber data: Retained while your subscription is active and for a reasonable period after unsubscription.
• Contact form submissions: Retained for as long as needed to respond to and manage your enquiry.
• Client portal data: Retained for the duration of the client relationship and thereafter as required for legal, accounting, or audit purposes.
• Deleted projects: When a client owner deletes a project, it is removed after a 7-day waiting period (during which it can be restored). Before removal, a copy of the project chat is emailed to the project's client owners. The project's portal records, including chat, invoices and receipts, are deleted with it; payment records held by Stripe are not affected.
• Online status: Your last-seen time is kept for up to 90 days of inactivity and then removed.
• Sign-in confirmations: Single-use sign-in and passkey confirmations are kept for a few minutes and then discarded.
• Linked sign-in methods: Linked Google or GitHub accounts and passkeys are removed when you disconnect them or when your account is deleted.

We take reasonable and appropriate technical and organisational measures to protect your personal information against loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction:

• Encrypted data transmission using HTTPS/TLS
• Secure storage of subscriber and client data with access controls
• Use of unique unsubscribe tokens to prevent unauthorised list manipulation
• Regular review of our data collection and security practices

No method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing communications at any time using the link in any email or by contacting us directly.
• Data portability: Request a machine-readable copy of your data where applicable.

To exercise any of these rights, please contact us at info@azarrapps.com.

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. We use cookies for:

• Essential website functionality
• Analytics to understand how visitors use our site
• Remembering your preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

Your continued use of our services after any changes indicates your acceptance of the updated policy.